Grado Coffee Pods Drawer

When can I expect to receive my product?

1. 1. For smooth order processing, we prioritize communication with you to confirm details. Shipping is complimentary for all pre-paid orders.

2. 2. We do not accept Cash on Delivery (COD) orders for amounts exceeding Rs.4990/-.

3. 3. Upon dispatch from Utopia's warehouse, we provide tracking information for you to monitor your package's journey.

4. 4. Typically, a product is delivered within 4-5 working days. However, the delivery timeframe for your product hinges on various factors, such as order processing duration, and your location. Kindly be aware that during holidays and peak seasons, delivery times may extend due to heightened demand.

5. 5. For additional support, please feel free to reach out to our customer care team at +91 77380 57126.

How do I care for my wooden serveware?

Utopia Choice offers a diverse range of products with various finishes:

1. 1. For items like cutlery caddies, serving trays, and lazy susan finished with water-based PU, simply wipe off dirt/stain with a damp cloth to minimize water exposure. Avoid prolonged direct sunlight or water exposure, as this can lead to deterioration of the wood and compromise its lifespan and finish quality over time.

2. 2. To address stubborn stains, gently apply a small amount of baking soda to the affected area, then wipe it off with a damp cloth. Rinse off any excess soda as needed.

3. 3. Regarding the wood's reaction to various weather conditions, please understand that Utopia Choice cannot be held responsible for natural occurrences. While we use exclusively naturally seasoned wood, variations in response to weather are inherent and beyond our control.

Here are some "Don'ts" to keep in mind when caring for Utopia products:

• a. Avoid using harsh cleansers and scrubs.
• b. Refrain from soaking items for prolonged periods.
• c. Do not put them in the dishwasher, as this may cause warping or cracks in the wood.